Privacy policy

This Privacy Policy describes how Olivia Charleston ("we", "us" or "our") collects, uses and shares your personal information when you visit or make a purchase from olivia-charleston.com (the "Site").

Information we collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone and some of the cookies installed on your device. As you browse, we collect information about the individual pages you view and how you interact with the Site.

When you make a purchase, we collect the information you provide, such as your name, billing and shipping address, payment details, email address and phone number. We refer to this as "Order Information".

How we use your information

  • To process and fulfil your orders, including payment and shipping
  • To communicate with you about your order or our products
  • To screen orders for potential risk or fraud
  • To improve and optimise our Site
  • To send you marketing communications where you have agreed to receive them

Sharing your information

We share your personal information with third parties who help us provide our services, such as our e-commerce platform, payment processors and shipping partners. We may also share your information to comply with applicable laws or to respond to a lawful request.

Cookies

We use cookies and similar technologies to operate the Site, remember your preferences and understand how visitors use the Site. You can control or disable cookies through your browser settings.

Your rights

Depending on where you live, you may have the right to access, correct, update or request deletion of your personal information. To exercise these rights, contact us at olivia@olivia-charleston.com.

Data retention

We retain your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The latest version will always be posted on this page.

Contact us

For questions about this Privacy Policy or to make a request, email olivia@olivia-charleston.com or write to us at 6b Rosedale Dr, Charleston, SC 29407, United States.